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Directions and Important Information

Information for Patients

Appointments for patients are by telephone only!
You can reach us Monday to Friday from 9:00 a.m. to 2:00 p.m. at the following telephone number: 01 403 14 50

Please bring the following to your appointment:

  • Referral from your general practitioner/specialist
    To: ITK Immunological Day Clinic
    Diagnosis: Suspected immunodeficiency
    Requested: Medical consultation and laboratory diagnostics
  • E-card (Austrian health insurance card)
  • Please bring relevant findings, vaccination record, and, if applicable, your maternity record, etc., to your personal consultation!

The ITK is a private clinic with physicians of their choice.
The ITK/ITMVZ does not have a contract with any health insurance companies!

Private practice:
You have two treatment contracts.
One with the ITK for laboratory diagnostics and another with your treating physician. During your appointment, you will receive a preliminary cost estimate for the laboratory diagnostics.
The two fees will also be billed separately.

  1. The specialist’s fee can be paid by debit or credit card, or by bank transfer.
  2. The invoice, including a detailed breakdown of the laboratory diagnostic costs, will be sent to you by mail after the results report is completed. Submit this invoice, along with the payment receipt and the referral slip, to your health insurance provider for any partial reimbursement. ITK has no influence on the reimbursement by the health insurance provider.

Information for Referring Physicians

Your attending specialist can also draw the blood and send the sample to our laboratory.

The results report will be sent to you by mail. For data protection reasons, we cannot send results to patients via email.

The results of a basic immunological workup take four to six weeks.

Directions

Tram Lines 49, 50 and 51
Train-Stop Währingerstrasse
then walk approximately 100 meters to the entrance on Schwarzspanierstrasse

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